Shipping policy
Shipping & delivery policy
Effective 26 August 2026 · WARCRY SERIES Drop 01 · South Africa only
1. Where we deliver
Drop 01 is available for delivery to valid physical addresses in South Africa only. We do not offer international or express delivery for this drop.
2. Delivery price
Tracked South African delivery is included in both displayed Drop 01 offers: one tee is R999, delivery included; every complete pair is R1,599, delivery included. No separate delivery charge is added at checkout for valid South African delivery.
3. Four limited editions and estimated delivery windows
Drop 01 is released through four time-limited editions. Successful payment within an ordering window determines the edition you buy, not the time when a basket is first created. Each edition keeps the WARCRY identity while changing a visible artwork detail. When an ordering window closes, that edition retires from new sale; the next edition is offered only once its artwork is shown on the store.
| Edition and successful-payment window (SAST) | Estimated customer-delivery window |
|---|---|
| Edition 01 — launch through 6 September 2026 at 23:59 | 18–25 September 2026 |
| Edition 02 — 7 September through 16 September 2026 at 23:59 | 1–8 October 2026 |
| Edition 03 — 17 September through 26 September 2026 at 23:59 | 8–15 October 2026 |
| Edition 04 — 27 September through 6 October 2026 at 23:59 | 19–26 October 2026 |
These are estimated delivery windows, not guaranteed delivery dates. Weekends, public holidays, outlying-area service and events outside reasonable control may affect delivery. We will communicate any material delay and provide the remedies required by law.
By completing payment, you agree that fulfilment is planned for the displayed delivery window. It is a date range, not an appointment on a particular day or at a particular time. This does not waive any mandatory consumer right or remedy for unreasonable delay, non-delivery or other breach.
4. Why delivery is scheduled this way
After successful payment, we contact you to confirm the saved order details. When the edition closes, confirmed orders move into that edition’s production run; each tee is personalised, assembled, quality-checked, packed with its individual handwritten note and prepared for delivery.
Blank garments are sourced through a Cape Town supplier, then personalised, assembled, quality-checked and packed at WARCRY’s Montana fulfilment and dispatch site. Skooch collects finished parcels there and routes them through its delivery network. The operational site is not the seller, legal-service or authorised returns address.
This production and checking period is part of making a tee for its owner within a short-lived edition, rather than treating it as a random off-the-shelf shirt. We will provide tracking or a delivery update when available.
5. Address and contact requirements
At checkout you must provide your full first and last name, email address, complete South African delivery address and a working shipping telephone number. Address line 2 is optional. After successful payment, WARCRY will contact every customer using the order email or mobile number to confirm the saved name, number, size, colour, delivery address and estimated delivery window before production release. This is an error check, not an unlimited redesign or a second selection window. The courier may use the number to complete delivery or resolve an address issue. Neither use is marketing.
Please reply promptly. Production remains on hold until the saved details are confirmed; if a delayed response affects the estimated delivery window, we will contact you with the revised position.
Check the delivery address before payment. If it changes, email warcryoperations@gmail.com immediately. A change is effective only when WARCRY confirms it in writing, and it may not be possible after dispatch.
6. Failed or delayed delivery
If tracking shows a problem or the order has not arrived within a reasonable period after the estimated delivery window, email warcryoperations@gmail.com with your order number. We will investigate with the courier. If we materially miss the estimated window or cannot fulfil the ordered edition, we will communicate the revised position and provide the remedy required by law, which may include cancellation and refund.
7. Delivery and risk
Delivery is complete when the parcel is delivered to the address supplied by you or to a person authorised to receive it there, subject to applicable law. WARCRY remains responsible for loss or damage before delivery where the law places that risk on the supplier.
8. Store closure
Each edition retires from new sale at the end of its stated ordering window. Drop 01 ordering closes permanently on 6 October 2026 at 23:59 SAST. Accepted orders continue through production and delivery after the relevant edition closes. Retiring an edition from new sale does not limit remedies for a customer who already bought it, including lawful repair, replacement or refund rights.